Meet your service level agreement (SLA) obligations easily and simply with Loc8.

Clever contracts
Let Loc8 do the heavy stuff when it comes to contract management. Our advanced contract tools give you total control over your internal and external customers.
Total service management
Best practice service management needs best of breed tools. Loc8 gives you powerful workflow and service level management.
Communicate, communicate...
Customize your help desk with our templates then automate with a broad range of auto-responders and email processors.
Incident and fault lifecycle control
Incident response and resolution times define the start and end of the management process, but with Loc8 you can define your own internal status, milestones and operational workflows: your system, your way.
Help desk health check
Loc8 is designed to give your help desk operators an instant view of your help desk status at just a glance. Keep it low 'n easy on the red, and you're flying high with lots of green!