Deliver your message or get them delivered straight to your team. Loc8 allows you to contact your staff or customers instantly, keeping your finger on the pulse.
- Intelligent email management
- We’re not just talking about integrated email - Loc8 provides simple email templates, Internet and intranet integration, automated ticket creation, and even automated ticket allocation with job dispatch if you really want to get clever.
Keep it simple or automate the lot; it’s up to you.
- Chat you later
- Your teams work remotely? Loc8 Chat allows team members to instant chat from wherever they may be, but unlike many other systems, Loc8 allows your team to collaborate, share screens and whiteboard ideas - right from inside Loc8.
- Service level management
- Configurable Service Levels (SLAs) to ensure your team meets agreed customer service guarantees. Set SLA’s at a corporate, customer, or even site level.
- Escalation and notification
- Notify key staff and management teams of service level stats and breaches automatically. SMS, email, and our own push service - it's all built in.


