Comprehensive asset, help desk and maintenance management for business operations.
Smaller teams.
Mobile enabled.
- Reactive & preventative maintenance
- Dashboards and report manager
- Advanced operational interfaces
- Service level management
- Email automation & escalation
- Self-service portals
- Standard support
- On-site installation
- Co-location
A scalable & fully integrated operational management tool saving you money & maximising asset value.
Scale up.
Plan your maintenance.
- Multiple business unit and help desk capable
- Contract management
- Advanced report & dashboard manager
- Technician portals
- Inventory & warehouse
- Advanced mapping
- Integration with other enterprise applications
- Premium support
- On-site installation
- Co-location
- Help desk licenses
A multi-tier, globally accessible management platform for shared services & managed service providers across any industry.
Massively scalable.
Manage customers.
- Customer management
- Advanced customer reporting
- Customer / site contract management
- Sub-contractor management
- Customer portals
- Sub-contractor portals
- Premium support
- On-site installation
- Co-location
- Contract licenses
- Help desk licenses
No matter what size business, number of assets, we have an edition that cover you. Check out the range of features available, and of course if you need more detail please contact us for more detail.
- Asset Management & Asset Maintenance Management
- Manage every asset in your environment from the buildings you own, to the laptops you use every day. With advanced movement, allocation and depreciation functions Loc8 gives you the tools to keep on top of your assets from planning and purchasing through to deployment, maintenance and disposal.
- Fault Management
- Give your staff and customers an access anywhere, easy-to-use web form to report problems, incidents and faults quickly and accurately. Create help desk jobs with the information your support or maintenance team need to resolve faults efficiently. You can even have Loc8 automatically allocate a job to your assigned asset maintainer.
- Planned Maintenance
- Schedule work orders to be created automatically by Loc8 for planned maintenance. Design your preventative maintenance program to suit your budget and match your operational and asset management standards, leaving the rest to Loc8. Take control of your sub-contractors by dispatching planned jobs to them automatically.
- Mobility
- Mobility is more than just pushing jobs to a phone or doing an audit with a PDA. Of course we offer those as well but Loc8's mobility tools are designed for complete on-lin/off-line functions, easy and dependable synchronisation with functionality that your technical or building management teams need in the field. Loc8 mobility is a true extension to the core Loc8 framework.
- Service Level Management
- Having trouble meeting the Service Level Agreements (SLA) put in place by your business or customers? Loc8 will give you the visibility and control o get your SLA management under control. With our integrated Email and SMS messaging and Loc8's advanced escalation control you'll never miss an SLA again.
- Job & Resource Management
- Do you have staff, engineers, technicians, customers or subcontractors to manage? Have no fear Loc8's graphical resource management tools (third quarter 2010) give you the calendar and rostering visibility you need to manage five or 500 people. Ask us for more information.
- Inventory and Warehouse
- If you have technicians in vehicles, or use inventory and spare parts during fault rectification and maintenance activity, we have the solution for you. Easily integrated into your financial package, Loc8 you will aid you in the ordering, restocking and usage of any inventory or spares used by your maintenance team.
